Terms and Conditions
These Terms may be varied from time to time and will be updated. You will be bound by the Terms you accept at the time of booking your lesson. If you book more than one lesson at the same time, the terms and conditions applicable at the time of booking will apply to each lesson booked at that time.
- Fees and cancellations/rescheduled bookings
1.1 You must give more than 24 hours’ notice to cancel a lesson booking or your lesson fee will be payable.
1.2 You must give more than 12 hours’ notice to reschedule a lesson booking. If a booking is rescheduled by providing less than 12 hours’ notice the lesson fee will be payable. Maximum of 2 free reschedules can be made per 10+ hrs package.
1.3 We reserve the right to reschedule a lesson subject to the provision of reasonable notice.
1.4 We reserve the right to refuse to provide a lesson where you are unfit to operate a vehicle or suspected to be under the influence of drugs or alcohol as reasonably determined by us.
Payment Conditions
2.1 Accepted payment methods are cash or credit/debit cards (Visa, Mastercard). A 2% merchant fee is applicable to all card payments.
2.2 Fees paid to Vision Driving Lesson are non-refundable and not transferable. All the packages should be used within 6 months from the date of purchase.
Provision of Lessons
3.1 You must hold a current Australian car driving licence or equivalent overseas licence and carry it with you at all times during a lesson.
3.2 On-road lessons commence and end at the pre-determined pick-up point, determined at the time of booking the lesson.
3.3 The duration of a standard on-road lesson is one hour, which includes briefing and/or debriefing time.
3.4 Proper footwear must be worn during the lesson. A flat, enclosed and secure shoe is recommended.
3.5 You must be ready to commence the lesson 15 minutes prior to the agreed time. If you do not turn up at the agreed time for your lesson, your instructor will wait 15 minutes and may at the instructor’s reasonable discretion deduct this from the total lesson time. If you turn up outside these times, your instructor may in his/her reasonable discretion choose not to proceed with the lesson and in such circumstances you will be liable for the cost of the lesson.
3.6 While every endeavour is made to commence the lesson at the scheduled time and with the scheduled instructor, no responsibility can be taken for circumstances beyond our control which may delay the start time. If there are circumstances beyond our control which have delayed the start time of your lesson, we will offer you the full lesson time or, if that is not possible, we will offer you a lesson at another time.
3.7 We reserve the right to terminate a lesson if:
a. you engage in any behaviour that your instructor determines is reckless; or
b. you fail to comply with the instructions or directions of your instructor before or during a lesson; or
c. you fail to comply with any special conditions on your license, i.e. wearing of glasses/contacts
In the event that a lesson is terminated under the circumstances listed above you will be required to pay the full cost of the terminated lesson.
3.9 We do not accept any liability whatsoever for personal property that is left in any instructor supplied vehicle.
3.10 We warrant that your car is covered by comprehensive insurance. We do not accept any responsibility whatsoever for traffic infringements or accidents resulting from a learner having driving lessons in our car.
Purchase of Goods and Services
4.1 Prices and availability of our services are subject to change at any time without notice. Vision Driving Lesson reserves the right to correct pricing errors at any time.
4.2 Vision Driving Lesson reserves the right to refuse service to anyone for any reason.
4.3 The availability of services may change from time to time due to unforeseen problems or unexpected demand. Vision Driving Lesson is not liable for any loss or damage whatsoever arising from failure to deliver or delay in delivery of any services.